Self-Exclusion

You understand and agree that you may only turn off the auto renewal option during the last six months of a five-year Minimum Exclusion Period. We may make reasonable changes to these Terms from time to time, where necessary for compliance with a legal obligation or the effective operation of GAMSTOP or your self-exclusion. By accessing our site and by using GAMSTOP, you confirm that you accept and understand these Terms, which form a binding agreement between you and us. You can access the details of all Gambling Operators on the Gambling Commission’s Public Register. You can contact gambling companies you have accounts with directly to arrange the return of funds.

We may terminate your GAMSTOP account (or any part thereof), your access to our site or your use of GAMSTOP without notice if you breach these Terms or if we believe in our reasonable discretion that your use of our site or GAMSTOP is unsuitable in any way. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. You may print off one copy, and may download extracts, of any page(s) from our site which you are authorised to access, provided that such prints and downloads are for your personal and non-commercial use only. This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us. You are responsible for making all arrangements necessary to access our site and use GAMSTOP (including in relation to your GAMSTOP account), such as ensuring you have adequate internet connectivity.

What is GAMSTOP?

Responsibility for sticking with this lies with you, but you can expect the gambling operator to do all they reasonably can to prevent you from gambling. Gamstop Online is especially powerful when it’s combined with other services. Your exclusion stays in place after the end of the period you’ve chosen unless you choose to remove it by contacting us. You can choose how long to exclude yourself from gambling, from 6 months up to 5 years. We respond to let them know you’re on the register and they block you from their services

You understand and agree that during the minimum 24-hour cooling-off period, your self-exclusion will remain active. You specifically agree to us using your personal data for the purposes of GAMSTOP and your self-exclusion as described in the Terms and our Privacy Policy (as it may be updated from time to time). You understand and agree that we may also receive personal data from other third-party sources (for example, third-party verification providers). You understand and agree that we may receive and process your personal data when you contact the GAMSTOP Contact Centre or via your GAMSTOP account. You agree to provide us with any other personal data we reasonably need for the efficient operation of your self-exclusion. You understand and agree that you are responsible for maintaining the confidentiality of any information forming part of your self-exclusion registration.

Elsewhere on the BBC

You and we both agree to the exclusive jurisdiction of the courts of England and Wales. If you are a business user, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. Your agreement to your obligations under these Terms is your consideration for GAMSTOP. Please note that neither GAMSTOP nor our site are intended for business users (including other professional users). This means that nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or for fraud or fraudulent misrepresentation. We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

“We welcome the fact that GAMSTOP have got to this stage in their development and encourage them to continue to improve their offer, particularly in relation to preventing those who have self-excluded being targeted by direct marketing. If you’ve been affected by gambling addiction, help and support is available via the BBC Action Line. However, shadow culture secretary Tom Watson said the investigation demonstrated the two schemes “aren’t fit for purpose”. However, the trade association added that it was encouraged by the results of a survey of genuine participants of the scheme.

You understand and agree that our ability to assist in preventing you from accessing Gambling Operators’ services may be hampered if you do not provide us, at the point of registration and during your self-exclusion, accurate and up-to-date Registration Information. If you register for GAMSTOP, we will help prevent you from accessing all gambling websites, apps and services provided by Gambling Operators, including new operators which may open in the future. The Gambling Commission has today announced that all online gambling operators must participate in the multi-operator self-exclusion scheme GAMSTOP. This also includes additional online protections and restrictions to play-for-free games, a tightening of rules around gambling advertising, improvements to guidance for the data operators must provide to consumers, and updated guidance in relation to identifying markers of harm. With over 200 online operators this will make access to self-exclusion much simpler for those who wish to be prevented from online gambling. You understand and agree that, during your self-exclusion, we will use reasonable efforts through GAMSTOP to prevent you from accessing any accounts you hold or attempt to open with Gambling Operators, that match your Registration Information.

If you’re looking to self exclude, we can help you make a commitment to stay away. The terms and conditions of the service are available to download here. By identifying the betting shops someone uses or might realistically try to use we can tailor self-exclusions to specific needs. The service is customised to users’ needs and habits.

Once you are registered, it is important that you keep your details up to date, for example, if you move to a new house, change your last name or get a new email address. Unfortunately, it is possible that minor changes to those details will mean that you can still gamble. GAMSTOP only works by matching details put in by the consumer. They must also update their lists of self-excluded consumers every 24 hours. It’s used when you think that you have a problem with gambling and want help to stop.

The scheme that has been developed for the online sector will allow consumers to self-exclude from online operators with one request rather than from each operator individually. GamStop is a free, independent self-exclusion scheme for people with online gambling problems. Self-exclusion is a process whereby you can ask a gambling operator to exclude you from gambling with them for a set length of time. This is the information non gamstop casino we’ll use to let gambling website operators know whether you have chosen to block yourself from their services. Gambling operators check with us when anyone tries to use an online gambling account

If you have not selected the auto-renewal option, on expiry of your Minimum Exclusion Period, you may, via your GAMSTOP account or the GAMSTOP Contact Centre, extend your self-exclusion for a further Minimum Exclusion Period of six months, one year or five years. We may make reasonable updates to our Privacy Policy and Cookie Policy from time to time where necessary for compliance with a legal obligation or the effective operation of GAMSTOP or your self-exclusion. Our Privacy Policy describes in more detail how we process and how long we hold your personal data for the purposes of GAMSTOP and your self-exclusion. You agree to immediately notify us of any unauthorised use of your account or any other breach of security.

• We shall administer your self-exclusion as described in these Terms.
• These schemes allow you to make a single request to self-exclude from the same type of land-based gambling within your area.
• Self-exclusion is when you ask a gambling business to stop you from gambling with them for a certain length of time.
• “We welcome the fact that GAMSTOP have got to this stage in their development and encourage them to continue to improve their offer, particularly in relation to preventing those who have self-excluded being targeted by direct marketing.
• You understand and agree that we are not responsible for implementation of your self-exclusion on Gambling Operators’ systems.

Once you have verified your primary email address, you can continue the registration process. If you do turn off auto renewal and your Minimum Exclusion Period expires, you will still remain self-excluded until you follow the deactivation process set out below. After four years and six months has passed, you will be able to turn off auto renewal from your GAMSTOP account to prevent another further five-year Minimum Exclusion Period from beginning. Consequently, if you automatically begin a new five-year Minimum Self Exclusion Period, you shall remain self-excluded for at least a further five years.